Website intercycle ag
Since it was founded over 40 years ago, intercycle has been an important link between international brands and active people in Switzerland. As an agile trading company, we track down trends in the bicycle and sports market and import the right products into the local market. We attach great importance to a careful selection of products, high availability for our customers and professional product-related services. We are looking for a motivated and talented person with immediate effect or by arrangement, so that we can continuously meet customer needs with the latest trends, offers and services.
Job Description:- Maintaining and building sustainable customer relationships
- Administrative support for client advisors
- Processing, coordinating and ensuring the pre-order and day-to-day business
- Handling of the complete order and order process
- Investigating and processing complaints
- Attendance at training sessions and selective stand support
- Check and open new customers, maintain customer base, assign logins
- Keeping statistics, creating reports
- Processing e-mail and telephone inquiries from business and private customers
- Collaboration on projects, ensuring & further development of processes
- Passion and enthusiasm for bikes and sport
- Completed basic commercial or technical training or comparable further training
- Independent, reliable and structured way of working, strong communication skills
- Entrepreneurial, goal-oriented and quality-conscious approach
- High willingness to perform, distinct ability to work in a team and good manners
- Fluency in written and spoken German and French
- Very good ICT user knowledge (Microsoft Dynamics AX, MS Office)
- An innovative company in a future-oriented market environment
- Thorough training and open-minded work colleagues
- An exciting and varied field of activity
- Flat hierarchies and short decision-making paths
- Internal and external further training opportunities with promotion prospects
- Flexitime model and 5 weeks' holiday (from age 50: 6 weeks)
- Possibility of home office and vacation purchase
- Attractive employee conditions on all hostettler group products
- Versatile events and activities
- ...and many other benefits!
To apply for this job email your details to hr@hostettler.com.